Frequently Asked Questions

Application Questions

Q: How long does it take to get a response from my application?

A: You will receive feedback from our talent team on the status of your application or information on any next steps within 2- 3 weeks of your application being submitted.
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Please note that we are experiencing high volumes of applications at the moment. If you have not heard from us in a while please feel free to give us a nudge by emailing recruitment@valentureinstiture.com.

Q: What does the interview process at Valenture Institute look like?

A: We use cutting-edge recruitment technology to provide an excellent candidate journey. Once you complete an online application, successful candidates will be invited to complete a pre-recorded video application which gives us a chance to get to know you. The video application should take you 20 minutes to complete. If you are moved to the next stage, the last step before you meet our incredible team is a role-specific assessment. The final step in the recruitment journey is a live online interview where you will get the chance to learn more about us. At each phase of this process, our team will provide you with information on any next steps or feedback on the status of your application. Due to the high volume of applications we receive, feedback may not be instant. If you do have any questions about the status of your application, please don't hesitate to contact recruitment@valentureinstitute.com.

Q: If I have already applied for one of your vacancies, do I need to submit additional/ multiple applications for other roles that I am interested in?

A: Yes, please ensure that you submit an application for all the roles that you are interested in and that suit your particular skill-set.

Q: I have multiple email addresses associated with my applications. Can I merge my accounts?

A: Currently we're unable to merge applicant’s accounts. If you have multiple email addresses associated with several applications, we will be able to view each application separately. If one of these email addresses is no longer active please reach out to us at recruitment@valentureinstitute.com and one of our team will manually update your profile.

Q: I don't have an email address. Can I submit an application using only my phone number?

A: At the moment, you are only able to submit your application using a valid email address. Please reach out to recruitment@valentureinstitue.com if you are having any difficulties submitting your application.

Q: If I don't have a CV, can I use my LinkedIn profile as an alternative?

A: Yes, applicants can use their LinkedIn profiles as an alternative to a CV when submitting their applications. Please make sure your LinkedIn profile is up-to-date.

Q: Where can I check the status of my application?

A: At this stage, you are unable to track the progress of your application/s via Workable (our Applicant Tracking System), but we will provide you with feedback and any information on next steps within 2- 3 weeks of your application being successfully submitted.

Please check your spam folder in case you have missed any of our emails. If you still have not received feedback from us please reach out to recruitment@valentureinstitute.com.

Q:What qualifications do I need to be a teacher at UCT Online High School or St Stithians Online School?

A: We require our teachers to possess a PGCE or BEd, or HDE qualification. All teachers must also have a valid SACE registration and a valid police clearance certificate before they submit their application.

Q: If a role has been advertised for a long period of time on the Careers Page does this mean it is still open for applications?

A: Yes, if a role is available on our Careers Page we are still recruiting for the role and we would love to receive your application.

Q: Will I be told if I’m not accepted?

A: Yes, if we will not be proceeding with your application we will let you know. You will receive feedback from our talent team on the status of your application or information on any next steps within 2- 3 weeks of your application being submitted.

Q: Will I get feedback as to why I was not accepted?

A: We aim to give you as much feedback as possible but given the large volumes of applications we receive this feedback may only be at a high-level. If you would like more detailed feedback please reach out to recruitment@valentureinstitute.com

Q: Do you employ people straight out of college/university?

A: Each role has specific requirements. Please check out the job description on the application link to check the necessary qualifications and experience that is required for the role.

Q: If I experience technical issues or have any personal issues meaning I miss my video upload/task deadline can I have an extension?

A: We know everyone has technical issues sometimes and we are very understanding of this. Please reach out to recruitment@valentureinstitute.com if you are having any issues and we will be happy to assist.

Work from Home Questions

Q: What is meant by ‘remote working’?

A: Remote working is defined as working anywhere within the borders of South Africa only. There is potential for maximum 2 months per year working outside of South Africa, which will require approval from Valenture.

Q: Do I need my own internet access if I work at Valenture?

A: We are a remote first company which means team members have the flexibility to work from either our shared office spaces or from their homes. If you choose to work from home, you are expected to have sufficient internet access to meet the needs of your role.

Q: Will I be required to go into an office?

A: Valenture is a remote first working environment, which means that unless your role requires you to be based at one of our co-working spaces or at a Boutique Campus, you will not be required to go into an office.

However, if you get lonely at home and want to hang out with your great colleagues you will have access to our co-working spaces in both Cape Town and Johannesburg.

Benefit Questions

Q: Do you offer benefits?

A: As a growing start-up, we currently offer the following benefits: birthday leave, family member tuition discounts at our partner schools, study leave programmes aligned to your role, Voluntary Savings Programme, Training and Development opportunities, leadership training and wellness focussed sessions. We are continuously working on expanding the benefits we offer our amazing team.

Q: I know that permanent staff members receive a discount on tuition fees if their child attends UCT Online High school. However, if my child wants to remain at their current physical school, would I receive any assistance towards their fees?

A: Valenture team members are eligible for tuition discounts at any of our partner schools (St Stithians Online School or UCT Online High School). This tuition benefit does not apply to institutions that are not partnered with Valenture Institute.

Q: If I am a UCT Online High School teacher and my child is studying at UCT, will they be eligible for a university discount?

A: Valenture Institute does not have a discount arrangement with UCT for university students. However, team members are eligible for tuition discounts for their children who are currently in high school at any of our partner schools (St Stithians Online School or UCT Online High School). This tuition benefit does not apply to institutions that are not partnered with Valenture Institute.

Q: Do you have a privacy policy?

A: Yes we do, here is our Privacy Policy and out PAIA Policy.

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